Once the card has been confirmed, it is then time for the physical card to be shipped to your set delivery address.
In this article, we address some of your most common inquiries about card delivery.
FAQs
Will I incur any additional delivery fees when ordering a physical card?
No, Cledara covers the cost of delivery for your physical cards.
How long will it take for the physical card to be delivered?
This is dependent upon the country to where the card is being sent, but the general expected timeline is around 7 calendar days.
Where can the cards be delivered?
For the moment, Cledara physical cards can only be sent to the country of your company's trading address.
Your trading address is the same as your Cledara card billing address. If you would like to update your trading address, please contact us at support@cledara.com.
What do I do if the card has not been delivered?
If it has been over 10 business days and the card has still not been received, please contact us at support@cledara.com and we will assist accordingly.