For more tips on making a transfer to Cledara, see this article to ensure your funds arrive to your account as quickly as possible.
To get started with Cledara, you will first need to top up your account by arranging a bank transfer.
Through Dashboard > Spend Analysis > Projected account balance, you will find the Top up button:
A new window will pop up showing the account details that you will need to transfer funds to your new Cledara account.
From your GBP account, you will see:
- Account name
- Account number
- Sort code
- SWIFT code / BIC
- IBAN
- Bank name
From your EUR account, you will see:
- Account name
- BIC
- IBAN
- Bank name
We always recommend that you arrange transfers to Cledara via SEPA. However, when that is not possible, you can also arrange transfers via SWIFT.
Please note that if you have an NL IBAN, SWIFT is not available just yet.
From your EUR account, you will see:
- Account name
- SWIFT code
- IBAN
- Bank name
Apart from the above, you will also need to add the following intermediary bank details:
- Intermediary bank swift code: BARCGB22
- Intermediary bank name: Barclays
If your bank does not offer the option to add the intermediary bank details, please do not hesitate to contact Support for alternative ways to top up your account.
With these details in hand, simply log in to your online bank and arrange a transfer to your Cledara account.
What are the beneficiary's name and address?
Your Cledara account is opened under your company's name. By topping up your Cledara account, you are transferring funds from one of your company's accounts to another.
Thus, the beneficiary's name and address should be those of your company.
What currency should the transfer be in?
The currency you send should match that of your account. For example, if you are topping up your GBP balance, you will need to send the money in GBP. If you are topping your EUR account, you will have to send it in EUR.
If the transfer is sent in the wrong currency, it will be returned.
What happens if the wrong BIC is used?
It is important to note that SEPA and SWIFT use different BICs. If the wrong BIC is used, your money will not be able to find its way to your account.
In these situations, please contact your bank to call back the transfer and arrange a new one.
To further automate the process, you can arrange a standing order from your bank to regularly send funds to your Cledara account.
Here's a quick video to show you how to top up your Cledara account: