Reassign Application Owners

Application Owners have access to the budget and card details for the applications they own, so every application needs an owner who's still around to manage it. 

When an App Owner leaves your company and their Cledara account is disabled, the applications they looked after are left without an active owner. 

If any of your applications are owned by an inactive member, SaaS Admins and Team Managers will see a warning callout at the top of Applications tab:

Inactive-banner.png

Hand the applications over to an active user, and enjoy the uninterrupted visibility and control over tools.

SaaS Admins Can reassign owners for all applications
Team Managers Can reassign owners for their team's applications

Step-by-step guide

  1. Open the popup

    In the warning callout on the Applications list, select Reassign app owners.

  2. Review the list

    The popup lists each inactive Application Owner, with the applications they managed grouped underneath their name:

    Inactive-box.png
  3. Choose the new owners

    To move all of a person's applications to the same new owner, choose the new owner in that person's row. To split them between different people, choose a new owner for each application individually instead.

  4. Save your changes

    Confirm to save. The new owners get access to the budget and card details for their applications straight away.

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