If your Cledara account has been migrated in August 2026, your funds and card activity have moved from your former account to a new account. This article explains what entries you should expect to see in Xero for both accounts, so you can reconcile the migration transfers with confidence.
Who this applies to
This applies to any customer whose account was migrated in July or August 2026, and who uses the Xero integration to reconcile Cledara transactions.
What changed
As part of the migration, your funds and card activity moved from your old account to a new one. In Xero, you should now see a new bank account created for your new account number, with its own bank feed and transactions running alongside your original account.
Both accounts will show entries related to the migration itself: these are the "two legs" of the same transfer, one leaving the old account and one arriving in the new account.
| In Xero | Old account | New account |
|---|---|---|
| Fixed budget applications |
Money out |
Money in |
| Available balance |
Money out |
Money in |
| Transactions from the migration date |
— |
Posted here |
| Accounting entry |
Yes |
No |
| Bank statement line |
Yes |
Yes |
Your old account
In your original account, you should see the following entries. These are the debit legs, i.e. money leaving the account:
- Money-out transfers for your fixed budget applications, the balances held against your fixed budgets were moved out to the new account.
- A money-out transfer of your available balance, your remaining available balance was moved out to the new account.
Together, these entries should bring your old account's balance down to zero.
Your old account may still show a small remaining balance after these transfers. This can include transactions that were still pending at the time of migration, or additional funds held for FX fluctuations. Any leftover funds that aren't used will be swept and transferred to your new account at a later date, and that movement will also be posted to Xero when it happens.
Accounting entry vs. bank statement
On the old account, these money-out transfers push both a full accounting entry and a matching bank statement line to Xero.
Your new account
In your new account, you should see the following entries. These are the credit legs, i.e. money arriving in the account:
- Money-in transfers for your fixed budget applications, matching the fixed budget transfers out of the old account.
- A money-in transfer of your available balance, moved over from your old account.
- All transactions made from the date of migration going forward, any new card or payment activity is posted directly to this account.
Accounting entry vs. bank statement
On the new account, these money-in transfers only appear as bank statement lines in Xero, but not as accounting entries.
FAQs
Why are my transactions not showing up in Xero?
If you don't see a transaction reflected in Xero yet, go to the Transactions tab in Cledara and use the Sync button. This pushes the transaction that hasn't yet been sent over to your new Xero account.
Why am I seeing these transfers?
If you're looking at a screenshot or a set of entries and aren't sure why they're there: transactions that show a transfer of your fixed budget applications between your old and new account are simply the migration moving those balances from the former account to the new one. They aren't duplicate or unexpected activity — they're the expected debit/credit pair created by the migration.
A note on bookkeeping treatment
How you categorise or code this movement of funds between accounts in your books is ultimately a company-specific decision. If you're unsure how you'd like this reflected in your accounts, we'd recommend checking with your accountant or advisor.