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Frequently Asked Questions
How to refer Cledara to a friend
Where is my money held and is it safe?
How is Cledara regulated?
How many cards and applications can I have?
How are rewards points calculated?
Are rewards points calculated on the spend include VAT?
Is there a limit to the number of rewards points that I can earn?
What type of card is a Cledara card?
What is a virtual card?
How much does it cost to issue a virtual card?
How long does it take to issue a virtual card?
Do I need to activate my virtual cards?
How do I make a payment with a virtual card?
Can I get a physical Cledara card?
Will my Cledara virtual card work in other currencies?
Are there any daily spending limits per card or account?
Why do I have a small charge to my card, different to what I was expecting to pay?
Can Wise and similar services be used to send money to my Cledara account?
What happens if there is not enough money in my Cledara account?
My cards were meant to be topped up today, but my transfer still hasn’t arrived. When it comes, will my cards be loaded automatically?
Which browsers does Cledara work on?
How do I contact Cledara?
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