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  1. Cledara
  2. FAQs

FAQs

Frequently Asked Questions

  • How to refer Cledara to a friend
  • Where is my money held and is it safe?
  • How is Cledara regulated?
  • How many cards and applications can I have?
  • How are rewards points calculated?
  • Are rewards points calculated on the spend include VAT?
  • Is there a limit to the number of rewards points that I can earn?
  • What type of card is a Cledara card?
  • What is a virtual card?
  • How much does it cost to issue a virtual card?
  • How long does it take to issue a virtual card?
  • Do I need to activate my virtual cards?
  • How do I make a payment with a virtual card?
  • Can I get a physical Cledara card?
  • Will my Cledara virtual card work in other currencies?
  • Are there any daily spending limits per card or account?
  • Why do I have a small charge to my card, different to what I was expecting to pay?
  • Can Wise and similar services be used to send money to my Cledara account?
  • What happens if there is not enough money in my Cledara account?
  • My cards were meant to be topped up today, but my transfer still hasn’t arrived. When it comes, will my cards be loaded automatically?
  • Which browsers does Cledara work on?
  • How do I contact Cledara?
  • I have feedback!

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