FAQs
Frequently Asked Questions
- How to refer Cledara to a friend
- Where is my money held and is it safe?
- How is Cledara regulated?
- How many cards and applications can I have?
- How are rewards points calculated?
- Are rewards points calculated on the spend include VAT?
- Is there a limit to the number of rewards points that I can earn?
- What type of card is a Cledara card?
- What is a virtual card?
- How much does it cost to issue a virtual card?
- How long does it take to issue a virtual card?
- Do I need to activate my virtual cards?
- How do I make a payment with a virtual card?
- Can I get a physical Cledara card?
- Will my Cledara virtual card work in other currencies?
- Are there any daily spending limits per card or account?
- Why do I have a small charge to my card, different to what I was expecting to pay?
- Can Wise and similar services be used to send money to my Cledara account?
- What happens if there is not enough money in my Cledara account?
- My cards were meant to be topped up today, but my transfer still hasn’t arrived. When it comes, will my cards be loaded automatically?
- Which browsers does Cledara work on?
- How do I contact Cledara?
- I have feedback!